Résumé :
Do you want to be more successful at work?
Do you want to improve you chances of promotion?
Do you want to get on better with your colleagues?
Daniel Goleman draws on unparalleled access to business leaders around the world and the thorough research that is his trademark. He demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise.
Whilst everyone has qualifications, now maturity, flexibility and the ability to handle people are in demand, and Goleman explores how to develop raw emotional intelligence into emotional competency, which in turn can be used to turn difficult situations into rewarding ones.
