Résumé :
THE WORLD’S BESTSELLING GUIDE TO NEGOTIATION
Getting to Yes has been in print for over thirty years. This timeless classic has helped millions of people secure win-win agreements both at work and in their private lives. Founded on principles like:
* Don’t bargain over positions
* Separate the people from the problem and
* Insist on objective criteria
Getting to Yes simplifies the whole negotiation process, offering a highly effective framework that will ensure success.